Privacy Policy
At Gourmet Tribe, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices when you interact with our website, place online orders, sign up for newsletters, or engage with our services.
Information We Collect
We may collect personal data such as your name, email address, phone number, billing/shipping address, payment details, order preferences, dietary restrictions (if applicable), and feedback. For online orders, payment information is securely processed through third-party payment gateways (e.g., Stripe, PayPal) and not stored on our servers.
How We Use Your Information
Your data is used to fulfill orders, personalize your experience, send promotional offers (with your consent), improve our services, and comply with legal obligations. We do not sell or share your information with third parties for marketing purposes without explicit consent, except as required to process orders (e.g., delivery partners) or comply with applicable laws.
Security Measures
We implement industry-standard security protocols, including encryption and secure servers, to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking
Our website uses cookies to enhance functionality, analyze traffic, and personalize content. You can adjust browser settings to block cookies, but this may limit website features.
Your Rights
You may access, update, or request deletion of your personal data by contacting us at [email/contact form]. You can unsubscribe from marketing communications at any time via the “unsubscribe” link in our emails. Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act) and provincial regulations (e.g., Quebec’s Law 25), you have the right to:
- Withdraw consent for data processing.
- Request transparency about how your information is collected, used, and shared.
- Challenge the accuracy of your data and request corrections.
- Lodge a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy authority if you believe your rights have been violated.
We will respond to all legitimate requests within a reasonable timeframe as required by law.
Third-Party Links
Our website may link to external sites (e.g., delivery platforms, suppliers). We are not responsible for their privacy practices, so review their policies separately.
Children’s Privacy
We do not knowingly collect data from individuals under 13. Parents/guardians may contact us to remove any inadvertently collected information.
Policy Updates
This policy may be revised periodically. Updates will be posted here with the effective date. Continued use of our services constitutes acceptance of changes.
Contact Us
For questions or concerns about this policy, contact us at contact@gourmettribe.ca